Nonna is an Innovation Engagement Lead at Ninety, where she works closely with our clients to deliver key innovation initiatives effectively. Before Ninety, Nonna has spent over eight years pioneering innovation across banking and insurance industries to help drive operational efficiencies, improve customer experience and unlock employee potential. Nonna pivoted into insurance when she helped to launch and run the Lloyd's Lab to enable specialist insurance and reinsurance market partner with the leading insurtech start-ups. Since then she continued working with several innovative, forward-thinking start-ups as an advisor. Nonna brings the best of both worlds having worked in a corporate setting and walked in the shoes of a start-up to deliver effective change with a customer focus at heart.