We believe insurance is fundamentally a force for social good. We also believe in the power of innovation and customer-centred change. Our mission is to help insurers innovate and thrive, and our vision is a generation of insurers well equipped to serve and stabilise a fast-changing world.
We’re also a challenger model that seeks to bring together good business and social change. We are regulated as a for-purpose business, and incorporated as a Community Interest Company.
Our social vision, as part of the emerging Ninety group of companies, is to generate >$1bn for charitable grants and investment over a 30-year period.
90% of our distributable profits go to charity
10% left over goes to our staff
Agents for global insurance innovation
Our methodology was developed in the heart of insurance innovation – the City of London – and we have teams in both London and New York. From those bases, we deliver globally for a set of international insurers and local carriers.
Here are the current opportunities to join our team. If you are an exceptional person with the curiosity to experiment, and the passion to transform lives, we want to hear from you.
Innovation Engagement Lead
We are looking for a client facing Innovation Engagement Lead who will be at the forefront of project delivery. This role will be involved in shaping client pitches, setting project plans, and leading individual project teams to successful outcomes.
We are looking for Innovation Consultants in London and New York to work on a range of exciting innovation, proposition development and product launch projects. Working on various projects, the role will be responsible for ensuring efficient and high quality delivery of our award-winning 123 methodology for insurance innovation and for taking on important tasks in bespoke consulting engagements and other services, including developing new customer value propositions.
As well as expanding our perm team, we are always on the lookout for freelancers who could come on board projects and play roles in specific areas. Right now, we’d love to hear from you if you think the below could be a good fit for you.
We are looking for an in-the-room practitioner, who can participate in intensive workshop days where we have 2-3 customers present, and with whom we need to develop an understanding of needs, preferences, useful journeys, possible marketing messages and user experiences. Typically, this all takes place during a highly-iterative, heavily-facilitated single day workshop, with clients in the room as well as the customers. This role typically looks after the customers, and works with them to sketch out possible journeys, messages and user experiences.
- Wireframing, paper-prototyping, experience sketching, and customer journey mapping
- Consumer personas and needs analysis
- Primary consumer research, depth interviews, working in-the-room with consumers
Would suit someone who has been an agency or freelance UX architect, with strong experience of blending creativity and customer journey skills with iterative customer research / UCD processes. Needs to be confident, intuitive, good at public-speaking, but equally good at hearing what customers need.
Role we are looking for technical project managers or Scrum Masters for technology pilots and wider proof-of-concepts. The role will be overseeing teams, mostly from our technology partners or other 3rd parties, who will be building, testing and running pilot and/or production systems, with appropriate levels of hosting and support in place. The role is likely to be involved in multiple projects, sometimes concurrently, but with flexibility due to project timetables.
- Technical architecture, software development, development methodologies
- Mix of technology stacks, probably to include fluency in .NET, Java and open-source toolings
- Deployment management, environment management, release protocols, etc.
- Software testing, UAT, automated tests and QA processes
- Scrum Agile software development processes
- Web hosting and information security
- Technical support for production systems
Would suit someone who has been a technical architect or project manager in a software house, and most likely who has been an accomplished software developer. We don’t need someone to write code or manage systems, but we do need someone who can competently manage, oversee and direct teams who are doing so, and do so whilst facing confidently into a demanding client. Needs to be competent, technically-fluent, diligent and methodical, whilst also – importantly – being a good interface between non-technical team members and the technical experts.