Case study · Generali

Innovation, everywhere for everyone.

Two hundred champions. Twenty-plus countries. A way to make innovation part of everyone's job — not a head-office function.

A Generali innovation champion facilitating a local session
Sector Multinational insurance
Our role Champions programme design, training & coaching
Reach 200+ champions · 20+ countries

A fund only works if great ideas flow into it. Champions are how you make that happen — everywhere.

The problem

Generali's vision was vivid: ‘innovation, everywhere for everyone.’ The challenge was making it real in the day-to-day — and making sure high-quality ideas actually reached the group innovation fund.

20+ countries where innovation had to take root locally — a vision head office could set, but only local people could deliver.

A central team can't spark good ideas in 20-plus countries. Without skilled advocates on the ground, a fund goes hungry and a vision stays a slogan.

Culture doesn't scale from the centre. It scales through people.

What we did

Ninety created — and continues to deliver — a Champions programme that puts capable innovation advocates in every market.

  • 01Trained the advocates. Over 200 champions across 20+ countries, equipped with facilitation skills and practical innovation tools.
  • 02Kept coaching them. Ongoing support from Ninety coaches, so champions could confidently lead initiatives locally — not just after a one-off course.
  • 03Fed the fund. The programme was built to raise both the volume and the quality of ideas flowing into Generali's group innovation fund.

The outcome

The Champions community is now a core part of Generali's innovation strategy.

200+ trained champions driving in-country initiatives — from new business lines to customer loyalty programmes.

Since launch, both the volume and quality of ideas reaching the fund have risen, and the programme continues to run — turning ‘everywhere for everyone’ from an aspiration into an operating reality.

In their words

Ninety's training has been a game changer for us in developing a culture of innovation, and in helping us realise our vision of delivering innovation, everywhere for everyone.

Generali

Head of Innovation, Generali

The takeaway

Scale culture through people.

A vision announced from head office rarely reaches the front line. Generali's did — because 200+ trained champions carried it into 20+ countries, and kept the ideas flowing to the fund that backs them.

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